GROPAY HELPS CLIENTS GROW THEIR PROFITS
through a creative application of our payments knowledge, experience and network
About Gropay
Gropay is a global consultancy and interim management firm dedicated to helping online merchants manage and optimize their payments and risk funnel. Since 2008, we have partnered with merchants and other companies in the payments ecosystem to improve authorization rates, reduce chargebacks, and keep fraud ratios under control, ensuring payments work as a driver of growth rather than friction.
Based in Amsterdam, The Netherlands, Gropay combines deep expertise in payments and risk management with practical, data-driven insights. Our work is focused on delivering measurable improvements in conversion, customer experience, and compliance.
The Gropay team brings proven industry experience from the merchant side of payments, with a strong focus on payment optimization, fraud prevention and regulatory alignment. We understand the unique challenges of online commerce and provide tailored solutions that support sustainable growth
WHY CHOOSE GROPAY
Gropay differentiates itself through a creative application of our payments knowledge, experience and network. It is the combination of these factors that helps us to deliver consistent value to our clients.
CREATIVE APPLICATION
Our focus is on finding simple solutions to complex challenges. In our experience the key to doing so is creativity in problem resolution. We start with the end in mind by carefully agreeing first the measurable outcomes or benefits that need to be achieved. We take inventory of the existing assets and capabilities and plan a creative path to the benefits.
EXPERIENCE
Gropay has been successfully delivering measurable benefits to its clients since 2008. We have delivered numerous successful projects through these years. This experience is invaluable to potential clients. It helps us to understand the client’s challenges quickly and to apply best practice methodologies and processes to quick project success.
KNOWLEDGE
Gropay is a team of experts with strong hands on knowledge of payments and financial technology. Our work directly with merchants gives us invaluable knowledge on the payment related challenges and goals of main merchants verticals. Our work directly with payment providers and schemes gives us knowledge on the operations and demands of payment providers.
NETWORK
Simple solutions to complex problems need a network of partnerships for success. Gropay has successfully built these partnerships since 2008 and continues to apply them to projects where necessary.
Gropay services
Gropay delivers specialized consultancy and interim management services for online merchants worldwide. Our mission is to help merchants maximize payment performance while minimizing risks and costs.
We focus on three core service areas:
Payments Optimization
Improving payment acceptance by increasing authorization rates, reducing false declines, and optimizing provider setup
Risk & Fraud Management
Helping merchants keep fraud and chargeback ratios low through effective controls, monitoring, and dispute strategies
Compliance & Resilience
Supporting merchants in navigating regulatory requirements, scheme rules, and building payment setups that scale with confidence
Every merchant business is unique. We tailor our services to match your goals, whether that’s expanding internationally, managing high transaction volumes, or staying ahead of evolving fraud and compliance challenges.
Click through to our services page for more details on our services, contact us with your requirements or request a free consult
RECENT PROJECTS
Gropay Testimonials
Gropay were involved with King in looking after payments for us from the early days of the company. They helped establish our payment relationships at a time when we were still a start up and managed and developed these as we grew. They got us out of some tricky situations on a number of occasions with their knowledge of the payment ecosystem and their network. They worked efficiently with our internal teams in driving value out of payments both from a cost and growth perspective. I would have no hesitation in recommending most highly Gropay.
Riccardo Zacconi, CEO and Co-Founder, King Digital Entertainment
Gropay gave us expert guidance in finding a payment provider, overcoming a challenging set of constraints to find us a solution that met our needs. They are extremely skilled at highlighting the salient points involved in a decision and making sound recommendations when required. They understood our needs as a startup, were persistent when it came to overcoming problems, and were very personable and fun to work with.
Tom Griffiths, CPO and Co-Founder, Fanduel
Gropay are truly experts in online payments. I have used their services on many occasions and recommended them to 3rd parties who also found them excellent.
Toby Rowland, CEO and Co-Founder, Mangahigh
Gropay are great payment experts with excellent connections and generous spot on advice with a real view to the long term. A great professional team and I know who to call the day my company will need more advice in the payments field. Highly recommended.
Alexis Bonte, CEO and Co-Founder, eRepublik
I’ve known Gropay since my days at Sofort. Since then we have corroborated as business partners with most recently Gropay representing a client of Trustly. I’ve found them to be extremely professional, knowledgable, problem solvers and diligent in representing the interests of their clients. If you operate in payments then Gropay are a great consulting and interim resource and I have no hesitation in recommending them.
Luca G. Giannone, Director Financial Services, Trustly
Gropay have been assisting Hostelworld with payment related projects since 2008. They have helped us in running RFPs for payment providers and in negotiating product features and pricing. Gropay are our go-to resource for any payment related issues or requirements. Our ongoing use of their services shows our confidence in them.
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I have also referred them within my network who have also been happy with Gropay services.
Mari Hurley, CFO, Hostelworld Group
Gropay were referred to us as consultants by our payment processor when we needed services that our payment processor could not provide. Gropay helped us with timely and knowledgable advise within our tight budget constraints. Their advise set us in the right direction in pursuing our strategy. We will be using Gropay again when we have a payment related need and would not hesitate in recommending them to others.
Lee Russell, CFO, Glofox
Gropay clients
GROPAY NEWS AND ARTICLES
UK Cross-Border Interchange Fees: What Merchants Need to Know in 2025
If your business sells between the UK and the European Economic Area (EEA), there’s a regulatory change in motion that could directly impact your UK cross-border interchange fees in 2025.
How to address human bias when building out automated AML programs
How to address human bias when building out automated AML programs In a previous post we wrote about the value of automating UBO identification as part of regulated entities managing their AML and KYC / DD processes. Compliance departments at regulated entities...
Ultimate Beneficial Owner (UBO) identification important, increasingly complex, requires integrated data solutions and automation
Ultimate Beneficial Owner (UBO) identification important, increasingly complex, requires integrated data solutions and automation Identifying UBOs is important but costly for Regulated Entities Identifying and verifying UBOs is essential for regulated entities...
GROPAY IN THE MEDIA
Contact Gropay
Contact us by using the form below.
Gropay Free Consultation
Gropay offers a no commitment initial free consultation. The purpose of this initial meeting or call is for you to get to know us and for us to understand if and how we can help you. Please use the form below and we’ll be in touch shortly to set a time for the consultation.